Privacy Policy

This privacy policy (“Policy”) describes how the personally identifiable information  (“Personal Information”) you may provide on the website  (“Website” or “Service”) and any of its related products and services (collectively,  “Services”) is collected, protected and used. It also describes the choices  available to you regarding our use of your Personal Information and how you can  access and update this information. This Policy is a legally binding agreement  between you (“User”, “you” or “your”) and this Website operator (“Operator”,  “we”, “us” or “our”). By accessing and using the Website and Services, you  acknowledge that you have read, understood, and agree to be bound by the  terms of this Agreement. This Policy does not apply to the practices of  companies that we do not own or control, or to individuals that we do not employ  or manage. 

Automatic collection of information 

Our top priority is customer data security and, as such, we exercise the no logs  policy. We may process only minimal user data, only as much as it is absolutely  necessary to maintain the Website and Services. Information collected  automatically is used only to identify potential cases of abuse and establish  statistical information regarding the usage and traffic of the Website and  Services. This statistical information is not otherwise aggregated in such a way  that would identify any particular user of the system.

Collection of personal information 

You can access and use the Website and Services without telling us who you are  or revealing any information by which someone could identify you as a specific,  identifiable individual. If, however, you wish to use some of the features on the  Website, you may be asked to provide certain Personal Information (for example,  your name and e-mail address). We receive and store any information you  knowingly provide to us when you make a purchase, or fill any online forms on  the Website. When required, this information may include the following: 

  • Personal details such as name, country of residence, etc. 
  • Contact information such as email address, address, etc. 
  • Payment information such as credit card details, bank details, etc. Some of the information we collect is directly from you via the Website and  Services. However, we may also collect Personal Information about you from  other sources such as public databases and our joint marketing partners. You  can choose not to provide us with your Personal Information, but then you may  not be able to take advantage of some of the features on the Website. Users who  are uncertain about what information is mandatory are welcome to contact us. 

Use and processing of collected information 

In order to make the Website and Services available to you, or to meet a legal  obligation, we need to collect and use certain Personal Information. If you do not  provide the information that we request, we may not be able to provide you with  the requested products or services. Any of the information we collect from you  may be used for the following purposes: 

  • Fulfill and manage orders 
  • Deliver products or services 
  • Send marketing and promotional communications 
  • Respond to inquiries and offer support 
  • Improve user experience 
  • Administer prize draws and competitions 
  • Enforce terms and conditions and policies 
  • Protect from abuse and malicious users 
  • Respond to legal requests and prevent harm 
  • Run and operate the Website and Services 

Processing your Personal Information depends on how you interact with the  Website and Services, where you are located in the world and if one of the  following applies: (i) you have given your consent for one or more specific  purposes; this, however, does not apply, whenever the processing of Personal  Information is subject to California Consumer Privacy Act or European data  protection law; (ii) provision of information is necessary for the performance of an  agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are  subject; (iv) processing is related to a task that is carried out in the public interest  or in the exercise of official authority vested in us; (v) processing is necessary for  the purposes of the legitimate interests pursued by us or by a third party. 

Note that under some legislations we may be allowed to process information until  you object to such processing (by opting out), without having to rely on consent  or any other of the following legal bases below. In any case, we will be happy to  clarify the specific legal basis that applies to the processing, and in particular  whether the provision of Personal Information is a statutory or contractual  requirement, or a requirement necessary to enter into a contract. 

Billing and payments 

We use third party payment processors to assist us in processing your payment  information securely. Such third party processors’ use of your Personal  Information is governed by their respective privacy policies which may or may not  contain privacy protections as protective as this Policy. We suggest that you  review their respective privacy policies. 

Disclosure of information 

Depending on the requested Services or as necessary to complete any  transaction or provide any service you have requested, we may contract with  other companies and share your information with your consent with our trusted  third parties that work with us, any other affiliates and subsidiaries we rely upon  to assist in the operation of the Website and Services available to you. We do not  share Personal Information with unaffiliated third parties. These service providers  are not authorized to use or disclose your information except as necessary to  perform services on our behalf or comply with legal requirements. We may share  your Personal Information for these purposes only with third parties whose  privacy policies are consistent with ours or who agree to abide by our policies  with respect to Personal Information. These third parties are given Personal  Information they need only in order to perform their designated functions, and we  do not authorize them to use or disclose Personal Information for their own  marketing or other purposes. 

We will disclose any Personal Information we collect, use or receive if required or  permitted by law, such as to comply with a subpoena, or similar legal process,  and when we believe in good faith that disclosure is necessary to protect our  rights, protect your safety or the safety of others, investigate fraud, or respond to  a government request. 

In the event we go through a business transition, such as a merger or acquisition  by another company, or sale of all or a portion of its assets, your user account,  and Personal Information will likely be among the assets transferred. 

Retention of information 

We will retain and use your Personal Information for the period necessary to  comply with our legal obligations, resolve disputes, and enforce our agreements  unless a longer retention period is required or permitted by law. We may use any  aggregated data derived from or incorporating your Personal Information after  you update or delete it, but not in a manner that would identify you personally.  Once the retention period expires, Personal Information shall be deleted.  Therefore, the right to access, the right to erasure, the right to rectification and  the right to data portability cannot be enforced after the expiration of the retention  period. 

Transfer of information 

Depending on your location, data transfers may involve transferring and storing  your information in a country other than your own. You are entitled to learn about  the legal basis of information transfers to a country outside the European Union  or to any international organization governed by public international law or set up  by two or more countries, such as the UN, and about the security measures  taken by us to safeguard your information. If any such transfer takes place, you  can find out more by checking the relevant sections of this Policy or inquire with  us using the information provided in the contact section. 

The rights of users 

You may exercise certain rights regarding your information processed by us. In  particular, you have the right to do the following: (i) you have the right to withdraw  consent where you have previously given your consent to the processing of your  information; (ii) you have the right to object to the processing of your information  if the processing is carried out on a legal basis other than consent; (iii) you have  the right to learn if information is being processed by us, obtain disclosure  regarding certain aspects of the processing and obtain a copy of the information  undergoing processing; (iv) you have the right to verify the accuracy of your  information and ask for it to be updated or corrected; (v) you have the right, under  certain circumstances, to restrict the processing of your information, in which  case, we will not process your information for any purpose other than storing it;  (vi) you have the right, under certain circumstances, to obtain the erasure of your  Personal Information from us; (vii) you have the right to receive your information  in a structured, commonly used and machine readable format and, if technically  feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated  means and that the processing is based on your consent, on a contract which  you are part of or on pre-contractual obligations thereof. 

The right to object to processing 

Where Personal Information is processed for the public interest, in the exercise of  an official authority vested in us or for the purposes of the legitimate interests  pursued by us, you may object to such processing by providing a ground related  to your particular situation to justify the objection. 

Data protection rights under GDPR 

If you are a resident of the European Economic Area (EEA), you have certain  data protection rights and the Operator aims to take reasonable steps to allow  you to correct, amend, delete, or limit the use of your Personal Information. If you  wish to be informed what Personal Information we hold about you and if you want  it to be removed from our systems, please contact us. In certain circumstances,  you have the following data protection rights: 

  • You have the right to request access to your Personal Information that we store  and have the ability to access your Personal Information. 
  • You have the right to request that we correct any Personal Information you  believe is inaccurate. You also have the right to request us to complete the  Personal Information you believe is incomplete. 
  • You have the right to request the erase your Personal Information under certain  conditions of this Policy. 
  • You have the right to object to our processing of your Personal Information. You have the right to seek restrictions on the processing of your Personal  Information. When you restrict the processing of your Personal Information, we  may store it but will not process it further. 
  • You have the right to be provided with a copy of the information we have on  you in a structured, machine-readable and commonly used format. You also have the right to withdraw your consent at any time where the  Operator relied on your consent to process your Personal Information. You have the right to complain to a Data Protection Authority about our collection  and use of your Personal Information. For more information, please contact your  local data protection authority in the European Economic Area (EEA). 

California privacy rights 

In addition to the rights as explained in this Policy, California residents who  provide Personal Information (as defined in the statute) to obtain products or  services for personal, family, or household use are entitled to request and obtain  from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this  information would include the categories of Personal Information and the names  and addresses of those businesses with which we shared such personal  information for the immediately prior calendar year (e.g., requests made in the  current year will receive information about the prior year). To obtain this  information please contact us. 

How to exercise these rights 

Any requests to exercise your rights can be directed to the Operator through the  contact details provided in this document. Please note that we may ask you to  verify your identity before responding to such requests. Your request must  provide sufficient information that allows us to verify that you are the person you  are claiming to be or that you are the authorized representative of such person.  You must include sufficient details to allow us to properly understand the request  and respond to it. We cannot respond to your request or provide you with  Personal Information unless we first verify your identity or authority to make such  a request and confirm that the Personal Information relates to you. 

Privacy of children 

We do not knowingly collect any Personal Information from children under the  age of 13. If you are under the age of 13, please do not submit any Personal  Information through the Website and Services. We encourage parents and legal  guardians to monitor their children’s Internet usage and to help enforce this  Policy by instructing their children never to provide Personal Information through  the Website and Services without their permission. If you have reason to believe  that a child under the age of 13 has provided Personal Information to us through  the Website and Services, please contact us. You must also be at least 16 years  of age to consent to the processing of your Personal Information in your country  (in some countries we may allow your parent or guardian to do so on your  behalf). 


The Website and Services use “cookies” to help personalize your online  experience. A cookie is a text file that is placed on your hard disk by a web page  server. Cookies cannot be used to run programs or deliver viruses to your  computer. Cookies are uniquely assigned to you, and can only be read by a web  server in the domain that issued the cookie to you. 

We may use cookies to collect, store, and track information for statistical  purposes to operate the Website and Services. You have the ability to accept or  decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn  more about cookies and how to manage them, visit

Do Not Track signals 

Some browsers incorporate a Do Not Track feature that signals to websites you  visit that you do not want to have your online activity tracked. Tracking is not the  same as using or collecting information in connection with a website. For these  purposes, tracking refers to collecting personally identifiable information from  consumers who use or visit a website or online service as they move across  different websites over time. The Website and Services do not track its visitors  over time and across third party websites. However, some third party sites may  keep track of your browsing activities when they serve you content, which  enables them to tailor what they present to you. 

Links to other resources 

The Website and Services contain links to other resources that are not owned or  controlled by us. Please be aware that we are not responsible for the privacy  practices of such other resources or third parties. We encourage you to be aware  when you leave the Website and Services and to read the privacy statements of  each and every resource that may collect Personal Information. 

Information security 

We secure information you provide on computer servers in a controlled, secure  environment, protected from unauthorized access, use, or disclosure. We  maintain reasonable administrative, technical, and physical safeguards in an  effort to protect against unauthorized access, use, modification, and disclosure of  Personal Information in its control and custody. However, no data transmission  over the Internet or wireless network can be guaranteed. Therefore, while we  strive to protect your Personal Information, you acknowledge that (i) there are  security and privacy limitations of the Internet which are beyond our control; (ii)  the security, integrity, and privacy of any and all information and data exchanged  between you and the Website and Services cannot be guaranteed; and (iii) any  such information and data may be viewed or tampered with in transit by a third  party, despite best efforts. 

Data breach 

In the event we become aware that the security of the Website and Services has  been compromised or users Personal Information has been disclosed to  unrelated third parties as a result of external activity, including, but not limited to,  security attacks or fraud, we reserve the right to take reasonably appropriate  measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a  data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the  breach or if notice is otherwise required by law. When we do, we will send you an  email. 

Changes and amendments 

We reserve the right to modify this Policy or its terms relating to the Website and  Services from time to time in our discretion and will notify you of any material  changes to the way in which we treat Personal Information. When we do, we will  revise the updated date at the bottom of this page. We may also provide notice to  you in other ways in our discretion, such as through contact information you have  provided. Any updated version of this Policy will be effective immediately upon  the posting of the revised Policy unless otherwise specified. Your continued use  of the Website and Services after the effective date of the revised Policy (or such  other act specified at that time) will constitute your consent to those changes.  However, we will not, without your consent, use your Personal Information in a  manner materially different than what was stated at the time your Personal  Information was collected. 

Acceptance of this policy 

You acknowledge that you have read this Policy and agree to all its terms and  conditions. By accessing and using the Website and Services you agree to be  bound by this Policy. If you do not agree to abide by the terms of this Policy, you  are not authorized to access or use the Website and Services. 

Contacting us 

If you would like to contact us to understand more about this Policy or wish to  contact us concerning any matter relating to individual rights and your Personal  Information, you may send an email to [email protected] 

This document was last updated on February 16, 2021

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